Hi, I really like this theme and I really want to be able to use it. I have the demo site installed on a VPS and it takes 15 seconds or more to load. I tried installing it on a separate server to make sure it wasn't a fault in my server or host, but the test install of the demo site on a separate server yielded the same results.
Users assume a site is broken if it takes more than 4 seconds to load; this theme renders my site functionally useless. Please help.
Hi, thanks for getting back to me. First: It's great that's it's not slow on your demo server, but I don't know how you're getting that result. I purchased testing space on a separate server with a different company and installed your demo in a completely fresh environment and got an even slower result. Second: I asked for help with this previously, gave my URL for troubleshooting, and Cong kept telling me my site was down. He sent me a screenshot to show me he was seeing that my site was down. I chatted with my server company about it, and they guessed that Cong might be blocked by a firewall for some reason and asked for his IP so they could figure out why and unblock him, but Cong has not responded to my request. But please give it a shot: my url is squallpublishing.com