Unable to upload images to create a layer slider drupal 7 - popup dialogue (Media or IMCE module are not showing)

Hi, Thanks for the theme I love it, is very easy to work with and I am thinking to buy this theme to sell to my clients :) ... But there is and issue, with the Layer Slider (dexp_layerslider)! I am unable to upload images to create new sliders via dexp_layerslider, when I click on the Background image, Image box , to upload the image, the popup dialogue (Media or IMCE module are not showing) what I am missing? I made the installation on my actual drupal site "Just the theme" . So far one day the configurations are the same than the demo site! any hope to make this work? Thanks in advance, Max
Hi Max, Please send your server info include admin account and ftp access to [email protected], we will check and help you resolved problem. Thank you,
I am also facing the same problem with that theme. Can you please suggest me to solve that problem.
Hi Deepak, Please send us your server info via our support email ([email protected]) to get support.
Actually it's on my localhost only. so please give any idea where i found the solution. I have demo also on my localhost which is in working. But if i want to export from deom and import slider to our project where your theme is used, it show error. when i was see the console i also found these error TypeError: c.curCSS is not a function ...sedown")+".ui-disableSelection",function(a){a.preventDefault()})},enableSelectio... in this file modules/jquery_update/replace/ui/ui/minified/jquery.ui.core.min.js?v=1.8.11 When i edit slider i see this error in console TypeError: $slides is null if ($slides.length == 0) { in this file /modules/drupalexp/modules/dexp_layerslider/js/admin.layerslider.js?n3hns2
Hi Deepak, please try to downgrade jQuery to 1.7 version.
Thanks for reply, As i use all modules which was in your demo sites/all/modules folder with library, so i user jQuery update module to update jQuery versing to 1.7 by going to configuration of module. But after that i was find these above errors. Please give any other suggestion/solution.
Hi, Please deploy your code and send your server information to [email protected]. So, we can help you fix this issue easier. Thanks,
My client not permit me to share his server info. Sorry for this. Actually as i export a view from demo and import it to my project it is easily done. but only in Slider case it show error.
Can you send some screenshots of problem?
Please find attachment of image-prob.png for image brows button problem and remaining two images for slider import problem.
Hi Deepak, We can not find the solution without site access. Also, we are updated the new version of layerslider module already. Please contact us via email to get latest version of module.
I have the same config for the jquery and the same problem in the slideshow. Changing the existent ones, works perfect, but I can not upload images when creating new slideshow (the screen I get in the create slide is the same as deepak ) Again, thanks again for the theme is awesome and I´m beggining to understand it better each day :)
Actually i sent you the attached file from your demo as you given with the theme, So this problem is not only in my project. This in not a theme installation problem. This problem is in you theme modules. So please update your module and share it with your forum.
hi usaginyunyu, Can you send your site info via email [email protected] to check? Because we never see that issue before on our sites. Thank you.
Hi Susu. I will upload the site to a development space this evening and send the info to your email. Thanks
Thanks to helping me. Now my problem is solved to upload image in slider by updating "dexp_layerslider" module. thanks a lot.
As i update dexp_layerslider" module. Some error display on home page Notice: Undefined property: stdClass::$hideThumbs in include() (line 13 of /home/tukate5/public_html/demo/sites/all/modules/drupalexp/modules/dexp_layerslider/theme/slides.tpl.php). Notice: Undefined property: stdClass::$thumbWidth in include() (line 14 of /home/tukate5/public_html/demo/sites/all/modules/drupalexp/modules/dexp_layerslider/theme/slides.tpl.php). Notice: Undefined property: stdClass::$thumbHeight in include() (line 15 of /home/tukate5/public_html/demo/sites/all/modules/drupalexp/modules/dexp_layerslider/theme/slides.tpl.php). Notice: Undefined property: stdClass::$thumbAmount in include() (line 16 of /home/tukate5/public_html/demo/sites/all/modules/drupalexp/modules/dexp_layerslider/theme/slides.tpl.php). And after refreshing page, these errors not remove. Please see the attached image. Please help me to remove these error.
Same problem here. On the demo website the module works fine but on the clean install using the profile Layer Slider is not working properly : - "Slide Design" and "Global Settings" top tool bar is not displayed properly (missing a couple of css classes) Here is the demo HTML code of the page (corresponding to lines 2-6 of dexp_layerslider/html/layeroptions.php file) Here is the profile install version (that seems to miss some alterations) Also, the module jQuery_update included in the profile is in version 7.x-2.3 and the one from the demo site is 7.x-2.4. Same for the jQuery UI files (1.8.11 in profile, 1.10.2 in demo).
Please contact us via [email protected] to get latest version of module.
I wrote an email to [email protected] a week ago, and I did not get any answer.
I had to insist, but they finally replied.

I have been trying to get a response on this for three weeks!  They are nearly impossible to contact!  Did you get it fixed???

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