Unable to install

Sunday, September 21, 2014 - 20:47
I've so far been unable to install Jollyness on my Drupal site. On each occasion, I receive an Error 500 Internal Server Error, saying "Request Timeout. This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'." This occurs whether I try to install from a file or a URL. Does anyone have any ideas about how I can install the theme? Thanks in advance.
Saturday, December 20, 2014 - 16:44
Hello Sventek, Please send your Cpanel account to [email protected]. We will help you to install the theme. Thanks,
Saturday, September 26, 2015 - 23:35

I am getting the same error and i have inmotion hosting.  Please help, i need demo content installed as well, bought the creativ theme and need business demo content.

 

thanks

Tuesday, September 29, 2015 - 22:17

Hello hyasir,

Please open a ticket, so everything about your information is private. I need your server information to help you check the issue.

Thank you.