Thursday, April 9, 2015 - 21:42
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Hello,
I opened the #1973 ticket 3 weeks ago and It has not been assigned yet. I'm sorry, is there someone here ?
Thank you
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I also opened a ticket a week ago. No response yet. One ticket of me is answered some weeks ago...
I must say that my tickets are resmponded in a descent timeframe so no complaints here.
I think the best way is to give as much info as possible but first of all search the forums. A lot of issues are allready fixed. Maybey a better search is a good idea or a good FAQ
It's a problem with the purchase. I bought 2 themes. At least they could show that they're active on their business.
I tried skype, forums, ticket, no answer anywhere.
OK...that is no good at all...